Complaints and Commendations
Its important to complain if you feel mistreated.
The Public Carriage Office (PCO) has a team dedicated to the handling and investigation of complaints and commendations about taxi drivers in London.
Contact the PCO customer services team on:
Tel: 0845 602 7000 (Monday to Friday between 08:00 to 20:00)
Text Phone: 020 7918 4435 Fax: 0207 027 9914 email:coms@pco.org.uk
Public Carriage Office
Customer Services
5th Floor
84 Eccleston Square
London SW1V 1PX For Full Details of The Public Carriage Office Proceedure
